Frequently Asked Questions

Q. Since Summit Beach Resort is a rental resort, do we need to bring our own sheets, towels, pillows, or other linens?
A. No. There is a full set of sheets, pillows, and blankets for each bed, as well as for the pullout sleeper sofa. We have also provided enough bath towels to accommodate the maximum number of guests per room type, as well as hand and dishtowels for the kitchen.
Q. If we are just renting for the weekend, can we use the dishes and cooking supplies?
A. Yes! Summit Beach Resort offers all of our guests the same room and property amenities—whether visiting for one night or for an entire season.
Q. What time is check-in/check-out at Summit Beach Resort?
A. Check-in time is 4:00 p.m. Check-out time is 10:00 a.m. Late check-outs may be requested at the Front Desk and are based on availability. A $50 fee per room per hour will be charged for all departures after 10:00 a.m.
Q. What is the front desk number or how do I get in touch with a guest at Summit Beach Resort?
A. . There are also a list of resort numbers in each condo.
Q. What are the front desk hours of operation?
A. The front desk hours vary seasonally. Call to inquire.
Q. How old do you have to be to rent a unit at Summit Beach Resort?
A. At least one person must be 21 or older.
Q. Are we able to check out early?
A. You may check out early, but we will not credit the remainder of your Panama City Beach vacation. There are no refunds once you have checked in.
Q. Do you offer airport pick up?
A. To schedule airport transportation please call Sunshine Shuttle at 850.650.6333.
Q. Do you offer daily maid service?
A. No. Guests are provided with towels and linens for their stay. Laundry facilities are available on property and guests are more than welcome to launder their towels and linens.
Q. Do we have to pay to use the Fitness Center?
A. No. It is included as a service during your stay at Summit Beach Resort.
Q. Do you provide beach chairs?
A. Yes, but there is an additional cost.
Q. Do you provide beach towels?
A. No.
Q. What if I left something behind in my room at the Summit Beach Resort?
A. Call and ask for Lost and Found.
Q. Does Summit Beach Resort allow pets in the rooms?
A. Summit Beach Resort Suites are privately owned properties, and therefore we cannot accommodate pets in the rooms, with the exception of guide dogs.
Q. Do you have high-speed Internet?
A. Yes. Guests can access wireless Internet at most locations on the property.
Q. Are there grills on the property?
A. Yes, there is a grilling area with brand new charcoal grills on the east end of the property near Bikini Bobs Restaurant.
Q. Can I bring coolers to the pool?
A. No, but you may bring them to the beach. However, glass containers are not allowed on the beach.
Q. What is the refund policy for hurricanes?
A. If there is a mandatory evacuation for the resort area by the Bay County Emergency Operations Center, your money will be refunded.